Refund policy

Thank you for shopping at speed-tutor.com. We appreciate your business and strive to offer high-quality digital products that meet your needs. Given the unique nature of digital content and digital downloads, we have outlined our refund policy below.

Refunds:

  1. Digital Product Nature: Due to the irreversible nature of digital downloads, we regret that we cannot offer refunds or exchanges for any products once they have been purchased and delivered. Please make sure to read product descriptions carefully and ensure that you are purchasing the desired item.

  2. Pre-Purchase Enquiries: If you are unsure about a product or its features, please contact our customer support team prior to purchase. We are more than happy to assist with any questions to help you make an informed decision.

  3. Issues or Defects: In the rare event that a product is defective, not as described, or you experience technical issues downloading or accessing the content, please reach out to our support team immediately. We will investigate the issue and try our best to resolve it. If a resolution is not possible, we will assess the situation on a case-by-case basis to determine an appropriate course of action, which might include a refund.

  4. Accidental Purchases: If you accidentally purchase a product, please contact our customer support within 24 hours of the transaction. While we cannot guarantee a refund due to the nature of digital content, we will assess each situation individually.

  5. Multiple Charges: If you notice multiple charges for the same product, please contact our customer support. We will review the transactions and rectify any billing errors accordingly.

Additional Notes:

  • Always ensure your system meets the minimum requirements (as stated in product descriptions) to use the digital products.

  • Regularly check your email (including spam/junk folders) for download instructions and product delivery details.

  • Save a copy of your purchase receipt and order number for future reference.

By making a purchase on speed-tutor.com, you acknowledge and agree to this refund policy. We recommend our customers to read and understand this policy thoroughly before making any purchase.

Thank you for understanding and for your continued support.